This Privacy Policy explains how JEFFRIES PROPERTY HOLDINGS LIMITED ("Jeffries", "we", "us") collects, uses and protects your personal data. We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.
1. Who We Are
JEFFRIES PROPERTY HOLDINGS LIMITED is a limited company registered in England and Wales (company number 08822111), trading as Jeffries Property Buyers. Our registered address is Elmwood, Longton Road, Stone, Staffordshire, ST15 8DL.
For all data protection matters, contact us at info@jeffriespropertybuyers.co.uk.
2. What Personal Data We Collect
Information you provide directly
- Full name and contact details (phone number, email address)
- Property address and postcode
- Details about your property — type, condition, and circumstances of the sale
- Financial information relevant to the transaction (mortgage balance, arrears, probate status)
- Communication preferences
- Identity and address verification documents (required by anti-money laundering law)
Information collected automatically
- IP address, browser type and device information when you visit our website
- Pages visited, time on site and referring URLs
- Cookie data — see our Cookie Policy for full details
Information from third parties
- Land Registry and publicly available property records used in our assessment
- Comparable sales data from property portals
3. How We Use Your Data
To provide our property buying service
- Assessing and making cash offers on your property
- Carrying out conveyancing and completing the purchase
- Communicating with you and your solicitor throughout the sale
To comply with legal obligations
- Anti-money laundering verification (required under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017)
- HMRC and Companies House record-keeping obligations
- Responding to requests from courts or regulatory authorities
Legitimate interests
- Business administration and internal record-keeping
- Preventing fraud and protecting our legal rights
- Improving our website and services
4. Legal Basis for Processing (UK GDPR)
- Contract performance (Article 6(1)(b)) — to process your enquiry and complete the property purchase
- Legal obligation (Article 6(1)(c)) — anti-money laundering, tax and regulatory compliance
- Legitimate interests (Article 6(1)(f)) — business administration and fraud prevention
- Consent (Article 6(1)(a)) — where you have opted in to marketing; you may withdraw consent at any time
5. Who We Share Your Data With
We do not sell your personal data. We may share it only with:
- Solicitors and conveyancers involved in your transaction
- HMRC and Companies House (as legally required)
- Identity verification and AML compliance providers
- Webflow, Inc. — our website hosting and form platform
- Formspree, Inc. — our enquiry form processor
- WhatsApp / Meta Platforms — if you contact us via WhatsApp
- Courts, regulators or law enforcement where legally required
All third-party processors are contractually required to handle your data securely and in accordance with UK data protection law.
6. International Transfers
Some service providers (including Webflow and Formspree) are based in the United States. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner.
7. How Long We Keep Your Data
- Enquiries that do not result in a purchase: 12 months from last contact
- Completed property purchases: 7 years from completion (required for tax and legal purposes)
- Anti-money laundering records: 5 years from the end of the business relationship
- Website analytics: 26 months
After the relevant retention period, data is securely deleted or anonymised.
8. Your Rights
Under UK GDPR you have the right to:
- Access — obtain a copy of your personal data we hold
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion, subject to legal retention requirements
- Restriction — limit how we use your data in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Object — to processing based on legitimate interests
To exercise any of these rights, contact us at info@jeffriespropertybuyers.co.uk. We will respond within one calendar month.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at
ico.org.uk or on 0303 123 1113.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure — including encrypted communications and restricted access controls.
10. Children
Our services are not directed at anyone under 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Policy
We may update this policy from time to time. The current version will always be available at www.jeffriespropertybuyers.co.uk. The date at the top indicates when it was last updated.