How quickly can you complete?+
Our fastest completion was 5 days from initial enquiry to funds in the seller's account. A typical cash purchase takes 7–21 days. The timeline is determined almost entirely by how quickly the legal work can be completed — and we instruct solicitors immediately on acceptance.
What if I'm not in a rush — can I choose a later completion date?+
Absolutely. Speed is one option, not a requirement. Many of our sellers want a completion date 6–12 weeks away — perhaps to find their next home, wait for a child to finish school, or manage a probate process. We agree a date that works for you and stick to it.
Property TypesWhat we buy and what we won't turn away
What types of property do you buy?+
All types of residential property across Staffordshire and South Cheshire: terraced houses, semi-detached, detached, flats and apartments, bungalows. We also buy commercial property, land, farms and care homes. There is no property type we categorically will not consider.
Do you buy properties in poor condition?+
Yes — and this is an area where we are particularly active. Properties that need full renovation, have damp or structural problems, or are in a state that mainstream buyers wouldn't consider are exactly the type of property we buy regularly. Condition is reflected in the offer, not used as a reason to refuse.
Do you buy properties with legal problems — short leases, title issues?+
Yes. We deal with legally complex properties regularly. Short leases, possessory title, missing deeds, rights of way disputes, restrictive covenants, flying freeholds — our solicitors handle all of these. These issues often prevent a normal sale through an estate agent but rarely prevent us from buying.
Do you buy properties with red ash ground conditions?+
Yes. Red ash — a by-product of local industry used as infill under floors between 1940 and 1972 — is one of the most common reasons properties in Stoke-on-Trent struggle to sell on the open market, as many mortgage lenders will not lend on them. We have bought hundreds of red ash properties across the Potteries. We make our offer based on the full picture, and we do not use it as an excuse to reduce an agreed price at the last minute.
About JeffriesWho we are and how we operate
Are you a local company or a national buyer?+
We are a genuinely local family business. Ron Jeffries has been buying properties in Stoke-on-Trent since 1985 and still lives and works here today. We are not reliant on private equity. We are not backed by institutional investors. We use our own funds, built up over 40 years of buying locally. No national cash buyer can match our knowledge of Stoke-on-Trent street by street.
How do you fund your purchases?+
We use our own cash funds. We never use a mortgage to buy your property. This means there is no lender who can pull out, no mortgage survey that can change the number we agreed, and no chain that can collapse. When we make an offer, the money exists and is ready to complete.
Where are you based?+
Our office is at Unit 14d Part 2, Whitebridge Estate, Whitebridge Lane, Stone, ST15 8LQ. You are welcome to visit us. We buy across all of Stoke-on-Trent, Staffordshire, Newcastle-under-Lyme, and South Cheshire. Call Ron on 01782 478 478 (Stoke) or 01785 817 113 (Stone office).
After the SaleWhat happens on and after completion day
When do I receive the money?+
On your chosen completion day. Funds are transferred directly to your solicitor's client account and then on to you — typically by early afternoon on the same day. There are no delays after completion.
Do I need to leave the property empty?+
Yes — the property should be vacated on completion day. However, you don't need to remove everything. Items you don't want to take — furniture, contents, white goods — can often be left. Ron will clarify this during the sale process so there are no surprises on completion day.
Have you ever failed to complete on a sale?+
No. In over 40 years and 1,000+ purchases, we have never failed to complete on an agreed sale. If we make an offer and you accept, we complete. This is the single most important thing that separates us from estate agent sales, where 1 in 3 sales collapse before completion.